Everything guests most often ask us, in one place.
What time is check-in and check-out?
Standard check-in is from 12:00 noon and check-out is by 11:00 AM. If you need an early check-in or a later check-out, let our front desk know in advance and we'll do our best to accommodate it, subject to availability.
Is breakfast included in the room rate?
Breakfast is served daily on-site. Whether breakfast is included depends on the specific rate plan and booking channel you use, so please confirm this with our reservations team or check your booking confirmation.
Does the hotel have a swimming pool and gym?
Yes. Resident guests have complimentary access to the outdoor swimming pool and the health club/gym, open from 7 AM to 7 PM.
Is Wi-Fi available at the hotel?
Wi-Fi is available in our meeting rooms, and in-room Wi-Fi connectivity can be arranged on request for business travellers.
How far is the hotel from the railway station and bus stand?
The Ashhok Hassan is centrally located on B.M. Road, within easy reach of both the Hassan railway station and the main bus stand. Share your arrival details with our front desk in advance and we can help arrange a pickup.
Can the hotel arrange sightseeing to Belur, Halebeedu and Shravanabelagola?
Yes. Ask our reservations team about packages that include half-day sightseeing to these Hoysala heritage sites, or our front desk can help independent travellers arrange a cab for the day.
Is parking available at the hotel?
Yes, ample free parking is available on-site for guests.
What dining options does the hotel have?
Bluebean Bar & Restaurant for multi-cuisine à la carte dining, Ambience for multi-cuisine buffet dining from 7:30 AM to 10:30 PM, Aqua Bar from 10:30 AM to 10:30 PM, and in-room dining from 7:30 AM to 10:30 PM.
Can the hotel host weddings, conferences or private events?
Yes. We have four indoor venues — Horizon (20–40 guests), Exotica (40–70 guests), a Board Room (15 guests) and Elements (100–120 guests) — plus the open-air Lawn (100–150 guests) and Courtyard banquet hall (200–600 guests) for weddings and large celebrations.
What is the cancellation policy?
Cancellations must be made at least 48 hours before arrival. Cancellations made after that, and no-shows, are charged in full. Bookings made during block-out dates are non-refundable.
